
Most dispensaries turn on a post-purchase text and consider review generation handled. Months later the review count barely moves and nobody can say why.
This checklist walks the whole review journey, from the register conversation to your automation to loyalty moments and in-store prompts, and marks every spot where the ask should show up.
Everything in it runs on the staff and tools you already have.
Work through it in a few minutes and you’ll have:
- The 8-touchpoint Hit List of where reviews get mentioned, so you stop leaning on a single automation
- A register motion your staff can run today (budtender verbal cue, exit bag card, basic tracking)
- A follow-up approach for non-responders that fits your normal messaging cadence
- A quick diagnostic that names the weak spot, whether that’s staff behavior, automation, follow-up, or accountability
- A guardrail list of tactics to drop, like discount incentives, one-and-done asks, and QR codes with no verbal prompt
You’ll finish knowing exactly what to implement and what to stop doing.
