SERVICES
Marketing Operations
You Don’t Need Better Marketing.
You Need Better Systems.
Most dispensaries already run promotions, loyalty programs, and digital campaigns, but without the right infrastructure, their efforts never reach their full potential. We fix that.
By optimizing your tech stack, workflows, and data, we make sure your loyalty platform, POS, and CRM don’t just collect information—they actively drive sales. We eliminate wasted effort, streamline execution, and build a marketing engine that runs smoothly at scale.

Retention & Lifecycle Program Creation
“We need new traffic.” → No, you don’t.
Most retailers don’t have a customer acquisition problem—they have a customer retention problem. We build the system that keeps the right customers coming back.
Using a proven foundation, we create a custom retention program tailored to your business. Every strategy is data-driven, designed for growth, and built for long-term success—whether you’re launching from scratch or fixing an underperforming one.
Once your system is in place, we train your team to manage it. No more abandoned loyalty platforms or wasted promotions. Your team will have the tools, knowledge, and confidence to maintain, optimize, and grow the program—without outside dependency.
Retention should feel effortless. We make sure it does.

Strategy Consulting
Marketing struggles usually come down to one thing; no clear plan.
Promotions get rushed. Loyalty programs launch without a long-term strategy. Customer data piles up but never gets used effectively. Before you invest in another campaign, we make sure your foundation is solid.
Through 1:1 consulting, we assess your current marketing efforts, identify weak spots, and develop a plan that aligns with your business goals. Whether you need a full retention strategy, a smarter tech stack, or a better way to measure success, we create a roadmap that’s clear, scalable, and built for long-term impact.
No fluff. No guesswork. Just a strategy that actually works.

Highdef studio offers
Smarter Marketing.
Stronger Retention.
Sustainable Growth.
Simple Steps
How Our Process Works for You


Testimonials
from those that have
worked with steph…